TicketFollowup::showApprobationForm PHP Method

    function showApprobationForm($ticket)
    {
        global $DB, $CFG_GLPI;
        $input = array('tickets_id' => $ticket->getField('id'));
        if ($ticket->fields["status"] == CommonITILObject::SOLVED && $ticket->canApprove() && $ticket->isAllowedStatus($ticket->fields['status'], Ticket::CLOSED)) {
            echo "<form name='form' method='post' action='" . $this->getFormURL() . "'>";
            echo "<table class='tab_cadre_fixe'>";
            echo "<tr><th colspan='4'>" . __('Approval of the solution') . "</th></tr>";
            echo "<tr class='tab_bg_1'>";
            echo "<td colspan='2'>" . __('Comments') . "<br>(" . __('Optional when approved') . ")</td>";
            echo "<td class='center middle' colspan='2'>";
            echo "<textarea name='content' cols='70' rows='6'></textarea>";
            echo "<input type='hidden' name='tickets_id' value='" . $ticket->getField('id') . "'>";
            echo "<input type='hidden' name='requesttypes_id' value='" . RequestType::getDefault('followup') . "'>";
            echo "</td></tr>\n";
            echo "<tr class='tab_bg_2'>";
            echo "<td class='tab_bg_2 center' colspan='2' width='200'>\n";
            echo "<input type='submit' name='add_close' value=\"" . __('Approve the solution') . "\"\n                class='submit'>";
            echo "</td>\n";
            echo "<td class='tab_bg_2 center' colspan='2'>\n";
            echo "<input type='submit' name='add_reopen' value=\"" . __('Refuse the solution') . "\"\n                class='submit'>";
            echo "</td></tr>\n";
            echo "</table>";
            Html::closeForm();
        }
        return true;
    }

 /**
  * @since version 0.90
  *
  * @param $rand
  **/
 function showTimeline($rand)
 {
     global $CFG_GLPI, $DB, $autolink_options;
     //get ticket actors
     $ticket_users_keys = $this->getTicketActors();
     $user = new User();
     $group = new Group();
     $followup_obj = new TicketFollowup();
     $pics_url = $CFG_GLPI['root_doc'] . "/pics/timeline";
     $timeline = $this->getTimelineItems();
     $autolink_options['strip_protocols'] = false;
     //display timeline
     echo "<div class='timeline_history'>";
     $tmp = array_values($timeline);
     $first_item = array_shift($tmp);
     // show approbation form on top when ticket is solved
     if ($this->fields["status"] == CommonITILObject::SOLVED) {
         echo "<div class='approbation_form' id='approbation_form{$rand}'>";
         $followup_obj->showApprobationForm($this);
         echo "</div>";
     }
     // show title for timeline
     self::showTimelineHeader();
     $timeline_index = 0;
     foreach ($timeline as $item) {
         $options = array('parent' => $this, 'rand' => $rand);
         if ($obj = getItemForItemtype($item['type'])) {
             $obj->fields = $item['item'];
         } else {
             $obj = $item;
         }
         Plugin::doHook('pre_show_item', array('item' => &$obj, 'options' => &$options));
         if (is_array($obj)) {
             $item_i = $obj['item'];
         } else {
             $item_i = $obj->fields;
         }
         $date = "";
         if (isset($item_i['date'])) {
             $date = $item_i['date'];
         }
         if (isset($item_i['date_mod'])) {
             $date = $item_i['date_mod'];
         }
         // check if curent item user is assignee or requester
         $user_position = 'left';
         if (isset($ticket_users_keys[$item_i['users_id']]) && $ticket_users_keys[$item_i['users_id']] == CommonItilActor::ASSIGN || $item['type'] == 'Assign') {
             $user_position = 'right';
         }
         //display solution in middle
         if ($timeline_index == 0 && $item['type'] == "Solution" && $this->fields["status"] == CommonITILObject::SOLVED) {
             $user_position .= ' middle';
         }
         echo "<div class='h_item {$user_position}'>";
         echo "<div class='h_info'>";
         echo "<div class='h_date'>" . Html::convDateTime($date) . "</div>";
         if ($item_i['users_id'] !== false) {
             echo "<div class='h_user'>";
             if (isset($item_i['users_id']) && $item_i['users_id'] != 0) {
                 $user->getFromDB($item_i['users_id']);
                 echo "<div class='tooltip_picture_border'>";
                 echo "<img class='user_picture' alt=\"" . __s('Picture') . "\" src='" . User::getThumbnailURLForPicture($user->fields['picture']) . "'>";
                 echo "</div>";
                 echo "<span class='h_user_name'>";
                 $userdata = getUserName($item_i['users_id'], 2);
                 echo $user->getLink() . "&nbsp;";
                 echo Html::showToolTip($userdata["comment"], array('link' => $userdata['link']));
                 echo "</span>";
             } else {
                 _e("Requester");
             }
             echo "</div>";
             // h_user
         }
         echo "</div>";
         //h_date
         echo "<div class='h_content " . $item['type'] . (isset($item_i['status']) ? " " . $item_i['status'] : "") . "'" . "id='viewitem" . $item['type'] . $item_i['id'] . $rand . "'>";
         if (isset($item_i['can_edit']) && $item_i['can_edit']) {
             echo "<div class='edit_item_content'></div>";
             echo "<span class='cancel_edit_item_content'></span>";
         }
         echo "<div class='displayed_content'>";
         if (!in_array($item['type'], array('Document_Item', 'Assign')) && $item_i['can_edit']) {
             echo "<span class='edit_item' ";
             echo "onclick='javascript:viewEditSubitem" . $this->fields['id'] . "{$rand}(event, \"" . $item['type'] . "\", " . $item_i['id'] . ", this, \"viewitem" . $item['type'] . $item_i['id'] . $rand . "\")'";
             echo "></span>";
         }
         if (isset($item_i['requesttypes_id']) && file_exists("{$pics_url}/" . $item_i['requesttypes_id'] . ".png")) {
             echo "<img src='{$pics_url}/" . $item_i['requesttypes_id'] . ".png' title='' class='h_requesttype' />";
         }
         if (isset($item_i['content'])) {
             $content = $item_i['content'];
             $content = autolink($content, 40);
             //$content = nl2br($content);
             $long_text = "";
             if (substr_count($content, "<br") > 30 || strlen($content) > 2000) {
                 $long_text = "long_text";
             }
             echo "<div class='item_content {$long_text}'>";
             echo "<p>";
             if (isset($item_i['state'])) {
                 $onClick = "onclick='change_task_state(" . $item_i['id'] . ", this)'";
                 if (!$item_i['can_edit']) {
                     $onClick = "style='cursor: not-allowed;'";
                 }
                 echo "<span class='state state_" . $item_i['state'] . "'\n                           {$onClick}\n                           title='" . Planning::getState($item_i['state']) . "'>";
                 echo "</span>";
             }
             echo $content;
             echo "</p>";
             if (!empty($long_text)) {
                 echo "<p class='read_more'>";
                 echo "<a class='read_more_button'>.....</a>";
                 echo "</p>";
             }
             echo "</div>";
         }
         echo "<div class='b_right'>";
         if (isset($item_i['solutiontypes_id']) && !empty($item_i['solutiontypes_id'])) {
             echo Dropdown::getDropdownName("glpi_solutiontypes", $item_i['solutiontypes_id']) . "<br>";
         }
         if (isset($item_i['taskcategories_id']) && !empty($item_i['taskcategories_id'])) {
             echo Dropdown::getDropdownName("glpi_taskcategories", $item_i['taskcategories_id']) . "<br>";
         }
         if (isset($item_i['requesttypes_id']) && !empty($item_i['requesttypes_id'])) {
             echo Dropdown::getDropdownName("glpi_requesttypes", $item_i['requesttypes_id']) . "<br>";
         }
         if (isset($item_i['actiontime']) && !empty($item_i['actiontime'])) {
             echo "<span class='actiontime'>";
             echo Html::timestampToString($item_i['actiontime'], false);
             echo "</span>";
         }
         if (isset($item_i['begin'])) {
             echo "<span class='planification'>";
             echo Html::convDateTime($item_i["begin"]);
             echo " &rArr; ";
             echo Html::convDateTime($item_i["end"]);
             echo "</span>";
         }
         if (isset($item_i['users_id_tech']) && $item_i['users_id_tech'] > 0) {
             echo "<div class='users_id_tech' id='users_id_tech_" . $item_i['users_id_tech'] . "'>";
             $user->getFromDB($item_i['users_id_tech']);
             echo Html::image($CFG_GLPI['root_doc'] . "/pics/user.png") . "&nbsp;";
             $userdata = getUserName($item_i['users_id_tech'], 2);
             echo $user->getLink() . "&nbsp;";
             echo Html::showToolTip($userdata["comment"], array('link' => $userdata['link']));
             echo "</div>";
         }
         if (isset($item_i['groups_id_tech']) && $item_i['groups_id_tech'] > 0) {
             echo "<div class='groups_id_tech'>";
             $group->getFromDB($item_i['groups_id_tech']);
             echo Html::image($CFG_GLPI['root_doc'] . "/pics/group.png") . "&nbsp;";
             echo $group->getLink() . "&nbsp;";
             echo Html::showToolTip($group->getComments(), array('link' => $group->getLinkURL()));
             echo "</div>";
         }
         // show "is_private" icon
         if (isset($item_i['is_private']) && $item_i['is_private']) {
             echo "<div class='private'>" . __('Private') . "</div>";
         }
         echo "</div>";
         // b_right
         if ($item['type'] == 'Document_Item') {
             $filename = $item_i['filename'];
             $ext = strtolower(pathinfo($filename, PATHINFO_EXTENSION));
             echo "<img src='";
             if (empty($filename)) {
                 $filename = $item_i['name'];
             }
             if (file_exists(GLPI_ROOT . "/pics/icones/{$ext}-dist.png")) {
                 echo $CFG_GLPI['root_doc'] . "/pics/icones/{$ext}-dist.png";
             } else {
                 echo "{$pics_url}/file.png";
             }
             echo "' title='file' />&nbsp;";
             echo "<a href='" . $CFG_GLPI['root_doc'] . "/front/document.send.php?docid=" . $item_i['id'] . "&tickets_id=" . $this->getID() . "' target='_blank'>{$filename}";
             if (in_array($ext, array('jpg', 'jpeg', 'png', 'bmp'))) {
                 echo "<div class='timeline_img_preview'>";
                 echo "<img src='" . $CFG_GLPI['root_doc'] . "/front/document.send.php?docid=" . $item_i['id'] . "&tickets_id=" . $this->getID() . "'/>";
                 echo "</div>";
             }
             echo "</a>";
             if (!empty($item_i['mime'])) {
                 echo "&nbsp;(" . $item_i['mime'] . ")";
             }
             echo "<a href='" . $CFG_GLPI['root_doc'] . "/front/document.form.php?id=" . $item_i['id'] . "' class='edit_document' title='" . _sx("button", "Update") . "'>";
             echo "<img src='{$pics_url}/edit.png' /></a>";
             echo "<a href='" . $CFG_GLPI['root_doc'] . "/front/ticket.form.php?delete_document&documents_id=" . $item_i['id'] . "&tickets_id=" . $this->getID() . "' class='delete_document' title='" . _sx("button", "Delete permanently") . "'>";
             echo "<img src='{$pics_url}/delete.png' /></a>";
         }
         echo "</div>";
         // displayed_content
         echo "</div>";
         //end h_content
         echo "</div>";
         //end  h_info
         $timeline_index++;
         Plugin::doHook('post_show_item', array('item' => $obj, 'options' => $options));
     }
     // end foreach timeline
     echo "<div class='break'></div>";
     // recall ticket content (not needed in classic and splitted layout)
     if (!CommonGLPI::isLayoutWithMain()) {
         echo "<div class='h_item middle'>";
         echo "<div class='h_info'>";
         echo "<div class='h_date'>" . Html::convDateTime($this->fields['date']) . "</div>";
         echo "<div class='h_user'>";
         $dem = '0';
         foreach ($DB->request("glpi_tickets_users", "`tickets_id` = " . $this->fields['id'] . " AND `type` = 1") as $req) {
             $dem = $req['users_id'];
         }
         if ((!isset($item_i['users_id_recipient']) || $item_i['users_id_recipient'] == 0) && $dem == 0) {
             _e("Requester");
         } else {
             if (isset($item_i['users_id_recipient']) && $item_i['users_id_recipient'] != 0) {
                 $user->getFromDB($this->fields['users_id_recipient']);
             } else {
                 if ($dem > 0) {
                     $requester = new User();
                     if ($requester->getFromDB($dem)) {
                         $user = $requester;
                     }
                 }
             }
             echo "<div class='tooltip_picture_border'>";
             $picture = "";
             if (isset($user->fields['picture'])) {
                 $picture = $user->fields['picture'];
             }
             echo "<img class='user_picture' alt=\"" . __s('Picture') . "\" src='" . User::getThumbnailURLForPicture($picture) . "'>";
             echo "</div>";
             echo $user->getLink();
         }
         echo "</div>";
         // h_user
         echo "</div>";
         //h_info
         echo "<div class='h_content TicketContent'>";
         echo "<div class='b_right'>" . __("Ticket recall") . "</div>";
         echo "<div class='ticket_title'>";
         echo html_entity_decode($this->fields['name']);
         echo "</div>";
         echo "<div class='ticket_description'>";
         echo $this->setSimpleTextContent($this->fields['content']);
         echo "</div>";
         echo "</div>";
         // h_content TicketContent
         echo "</div>";
         // h_item middle
         echo "<div class='break'></div>";
     }
     // end timeline
     echo "</div>";
     // h_item $user_position
     echo "<script type='text/javascript'>read_more();</script>";
 }