OEModule\PatientTicketing\controllers\DefaultController::actionStartTicketProcess PHP Method

    public function actionStartTicketProcess($ticket_id)
    {
        if (!($ticket = models\Ticket::model()->findByPk($ticket_id))) {
            throw new \CHttpException(404, 'Invalid ticket id.');
        }
        // check the user is permissioned to process the queueset the ticket is on
        $qs_svc = Yii::app()->service->getService(self::$QUEUESET_SERVICE);
        $qs_r = $qs_svc->getQueueSetForTicket($ticket_id);
        if (!$qs_svc->isQueueSetPermissionedForUser($qs_r, Yii::app()->user->id)) {
            throw new \CHttpException(403, "User does not have permission to manage queueset for ticket id {$ticket_id}");
        }
        // set the patient to be in processing for the current user
        $this->setTicketState($ticket, true, true);
        //set session variable to display patient ticket banner
        Yii::app()->session['patientticket_ticket_in_review'] = array('ticket_id' => $ticket_id, 'patient_id' => $ticket->patient->id);
        // redirect to the appropriate page for the ticket processing.
        $this->redirect($ticket->getSourceLink());
    }