private function getAvgMessages()
{
$cases = $this->case->ClosedCases();
$counter = 0;
foreach ($cases as $key => $case) {
foreach ($case->messages as $key => $message) {
$counter += count($message->answers);
}
}
if ($counter > 0) {
return round($counter / count($cases), 1);
}
return 0;
}